The Utility Office handles all billing and collections for the electric, water and sewer.
Water and Sewer Utility
The Water & Sewer Department is responsible for the operation and maintenance of the wastewater treatment plant, collection system, water wells and all water mains within the City of New Lisbon.
The Electric Department is responsible for the construction and maintenance of the City of New Lisbon electric distribution system. They also operate and maintain the powerhouse. The City’s Electric Department presently has a contract with Dairyland Power Cooperative to supply electric to the City and we are required to generate electric periodically as part of the contract.
Focus On Energy
New Lisbon Municipal Electric & Water Department is now a member of Focus on Energy. Focus on Energy works with eligible Wisconsin residents and businesses to install cost effective energy efficiency and renewable energy projects. Focus information, resources and incentives help to implement projects that otherwise would not be completed, or to complete projects sooner than scheduled. Its efforts help Wisconsin residents and businesses manage rising energy costs, promote in-state economic development, protect our environment and control the states growing demand for electricity and natural gas.
Energy Assistance Program
WHEAP can help eligible households reduce their heating and non-heating electric bills and may also provide additional help with past due amounts they owe.
Customers can conveniently apply for WHEAP online at https://energybenefit.wi.gov/, by phone via 1-800-506-5596, or by contacting their local WHEAP agency at 608-847-5988. If they’re unsure how to contact their local agency, they can call 1-866-432-8947 or access the Where to Apply map via http://homeenergyplus.wi.gov/